Deskripsi Pekerjaan

A. Daily/Monthly Preventive Maintenance & Monitoring

• Perform daily monitoring of all SAP applications and databases.
• Report monitoring results and propose necessary corrective or preventive actions in coordination with IT Department team.
• Conduct periodic backup/restore testing (1–2 times per year).
• Generate monthly Early Watch Alert reports for all SAP production systems, along with recommendations and follow-up actions agreed with IT Department team.

B. Corrective Maintenance

• Perform system maintenance activities such as managing SAP profile parameters and file systems.
• Apply SAP Support Packages, Kernel updates, Database patches, and OS updates when required.
• Install SAP Add-Ons as needed.
• Diagnose and troubleshoot SAP system issues.
• Implement SAP Notes based on issues or requests.
• Install ABAP & JAVA Application Servers and Databases in case of system failures.
• Configure Output Management (Printer and Spool Management).
• Manage SAP user administration (creation, modification, deletion) as required.
• Administer SAP roles and authorizations (creation, modification, deletion).
• Perform data restore and recovery during system reinstallations or disaster recovery activities. 

Persyaratan Khusus

• Bachelor’s Degree in Information Technology, Computer Science, or related field.
• Minimum 3–5 years of relevant SAP experience.
• Strong problem-solving and analytical skills.
• Ability to communicate effectively with business users and technical teams.
• Experience in SAP support, configuration, and system troubleshooƟng

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