Deskripsi Pekerjaan

DIMENSIONS OF THE POSITION:

Report to Superintendent PRODUCT TECHNICAL (SALES & MARKETING)

Specialist Product Technical (Sales & Marketing) is responsible to provide technical support for the sales and marketing of refined metals (copper, gold, silver) and sulphuric acid and other by-products, ensuring that product specifications meet customer requirements. The Specialist supports the supervisor in managing technical aspects of the product, assists with customer inquiries, and ensures alignment between product offerings and market needs.

PURPOSE:

• To provide technical expertise and support for refined metals (copper, gold, silver) and sulphuric acid products and other by-products, ensuring product quality, compliance, and customer satisfaction. 
• To assist in technical training, documentation, and gathering market feedback, enabling the sales and marketing teams to effectively meet customer needs and regulatory requirements.

Persyaratan Khusus

• At least bachelor’s graduate, College/University Degree (Preferably in Industrial Engineering, Business Administration or related courses)
• A strong background in technology, including product development, testing, certification, and maintenance. Typically, at least three years of experience in these areas
• Base Metal/ Copper handling experience, Commercial Lab Coordination, Computer and some LIMS, SAP , Metal balance software, Shipment technical handling experience.
• Good communication skills both in Indonesian and English
• Analytical & problem-solving skill
• Keep accurate records of customer interactions, transactions, comments, and complaints, including details of actions taken.
• Collaborate with the product development team to communicate customer feedback, identify recurring issues, and contribute to ongoing product improvements.
• Able to communicate effectively with people as well as with other departments to exchange information/data on existing issues that may affect the production process
• Strong organizational skills, especially those related to scheduling, organizing the workload, and prioritizing activities
• Ability to work independently as well as cooperate with other departments if needed
• Capable of handling complex, detailed and multiple tasks simultaneously to accomplish all the tasks efficiently

Lowongan Dari :