Network & Security Engineer
Network & Security Engineer Industry: Telecommunication IT Managed Services Minimum Experience: At least 2 years of relevant experience. Job Description: Configure and troubleshoot routing protocols (BGP, OSPF, MPLS) Handle DDoS mitigation and traffic filtering Manage firewall policies for enterprise telecom customers Analyze backbone and access network performance Support IP addressing, subnetting, and peering issues Perform failover testing and redundancy validation Work with IX (Internet Exchange) and upstream providers Mandatory Certifications: Cisco CCNP (ENCOR + ENARSI) / Aruba Professional / Huawei HCIP CWSP, F5-CTS, CISSP, or Security+ are advantageous Key ITIL Responsibilities: Incident & Problem Management Security Incident Management Change & Configuration Management Access Management Key Responsibilities: Monitor and manage network devices (routers, switches, firewalls, Wi-Fi) Troubleshoot connectivity, performance, and security issues Perform root cause analysis (RCA) for recurring incidents Implement changes in accordance with ITIL processes Maintain accurate documentation and CMDB records Manage access control and respond to security incidents Work Arrangement: Operate within a 24/7 service environment based on role responsibilities Shift-based working arrangement for operational roles (e.g., NOC, support, and engineering) On-call availability required for critical incidents, escalations, or emergency support Willingness to work outside regular business hours, including weekends and public holidays when required
