Content Moderator (English - Bahasa Jawa) Freshgrad Open
Job Description: • Review and moderate user-generated content (text, images, videos, comments). • Ensure all content follows community guidelines; remove any violations. • Maintain content safety for short-video products. • Understand policies and procedures, and take swift action on inappropriate content. • Handle content violation reports and coordinate with supervisors. • Audit content for social media uploads. • Review videos/complaints/legal notices related to copyright decisions. • May be exposed to sensitive or harmful content. Key Skills & Experience: • Enjoys browsing social media feeds (advantage) • Able to handle sensitive content • English communication (B2) + good verbal skills • Basic Communication with Javanese • Content moderation or BPO experience is a plus • Fresh graduates (min. D3) are welcome • Able to start immediately • Willing to work weekends & public holidays • Willing to work shifting schedules (including night shift) • Willing to be placed in Denpasar, Bali (Full WFO) Shifting Arrangement: • 24/7 rotating shift system • 5 working days per week + 2 days off (days off may not fall on weekends) • Monthly shift rotation • 3 shift types: morning, afternoon, overnight • Public holiday work (tanggal merah) is paid double • No extra pay if they work in night shift (they will get free meal) Shift Timings: • Morning: 7 AM - 4 PM WITA • Afternoon: 2 PM - 11 PM WITA • Overnight: 10 PM - 7 AM WITA
