Deskripsi Pekerjaan

La Brisa Bali is looking for a dedicated and detail-oriented Cashier Supervisor to oversee daily cashier operations and ensure a smooth, accurate, and customer-focused payment experience. This role plays a key part in maintaining operational efficiency, financial accuracy, and service excellence in a fast-paced hospitality environment.

Key Responsibilities

• Supervise and coordinate daily cashier operations to ensure accuracy, efficiency, and compliance with company procedures
• Manage and support the cashier team, including scheduling, performance monitoring, and on-the-job guidance
• Ensure accurate cash handling, POS transactions, reconciliations, and daily financial reports
• Monitor discrepancies, investigate variances, and implement corrective actions when necessary
• Act as a point of escalation for payment-related issues and customer concerns
• Collaborate closely with Operations & Finance Management to ensure smooth workflows
• Maintain high standards of customer service and professionalism at all times
• Ensure adherence to internal controls, SOPs, and audit requirements

Persyaratan Khusus

Requirements

• Proven experience minimum 3 years in a Cashier Supervisor/Captain or similar role
• Strong customer service mindset with a clear focus on customer satisfaction
• Excellent communication and interpersonal skills
• Confident and able to communicate actively in English
• Strong organizational skills with high attention to detail
• Demonstrated experience in team management and operational supervision
• Solid understanding of financial management, cash handling, and accurate record-keeping
• Background in hospitality s a strong advantage (beach club or night club experience preferred)
• Willing to work night shifts, weekends, and public holidays

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